Test My Hormones (TMH) operates under these Terms and Conditions in conjunction with the Privacy, Cookie, and Refund policies to provide a clear framework for website use and the purchase of at-home medical test kits.
1. Services and Laboratory Access
TMH facilitates access to high-quality laboratories and a diverse range of at-home medical test kits. Partner laboratories employ precision equipment to process samples with rigorous care. TMH does not provide clinical advice or medical support. Services are for informational purposes only and are intended for use in consultation with a qualified healthcare professional.
2. Eligibility
Kit orders are restricted to Australian residents aged 18 years or older. Accuracy of results depends on strict adherence to the provided instructions for sample collection and return.
3. Privacy and Data Protection
Privacy is a priority, and operations adhere strictly to the Privacy Act 1988 (Cth). Sensitive information is protected and only shared with explicit consent or as required by Australian law. The Privacy Policy contains further details regarding data handling and guest checkout options.
4. Orders and Returns
A 30-day return policy applies to unopened kits in original packaging. Return shipping costs are the responsibility of the purchaser. The prepaid laboratory satchel included in the kit is reserved exclusively for the transport of samples to the laboratory.
5. Liability
In accordance with Australian Consumer Law, liability regarding kit issues is limited to the provision of a replacement or a full refund of the purchase price.
6. Governing Law
These terms are governed by the laws of the Commonwealth of Australia and the State or Territory of operation for Viamed Australia PTY LTD. ABN 47157825253