Shipping Policy

At Test My Hormones, we are committed to delivering your at-home medical test kits as quickly and securely as possible. We ship to all valid residential and business addresses across Australia.

1. Shipping Cost

Standard & Express Shipping: FREE on all orders. Every single test kit we dispatch includes a prepaid Express Post return satchel. This allows you to send your samples directly to the laboratory at no extra cost.

2. Dispatch & Delivery Times

Handling Time: Orders are processed and registered with our partner laboratory within 1 to 2 business days.

Transit Time: Once dispatched from the laboratory via Australia Post Express, delivery typically takes:

Metro Areas: 1 to 2 business days.

Regional & Rural Areas: 2 to 4 business days.

3. Tracking Your Order

As soon as your test kit is dispatched, you will receive an email containing your Australia Post tracking number. You can monitor your delivery directly through the Australia Post tracking portal.

4. Return Sample Shipping

Your kit contains clear instructions on how to collect your sample. Once collected, place the sample inside the provided prepaid return satchel and drop it off at any Australia Post red street box or post office.